Our platform does not mediate cancellations or refunds related to natural disasters, severe weather, public health emergencies, or other major disruptive events.

Hosts and guests are responsible for communicating directly to resolve any changes, cancellations, or refunds.

We recommend that:

• Hosts clearly state their cancellation policies in their listing.
• Guests review and understand the host’s policy before booking.
• Both parties maintain open communication in case unexpected events occur.